Last updated 19 July 2026
This policy explains what personal data BitUnion L.L.C-FZ, trading as Latenta ("Latenta", "we", "us"), collects when you use Latenta, why, and the choices you have. It covers the website, the web app, and the macOS app (together, the "Service").
We use your data to provide and operate the Service, authenticate you, fulfil the runs you request, enforce token allowances and prevent abuse, process payments, provide support, and comply with legal obligations. We do not sell your personal data, and we do not use it for third-party advertising.
We rely on a small set of third-party processors to run the Service. They receive only the data needed for their function:
| Provider | Purpose |
|---|---|
| Paddle | Merchant of record — payment processing, invoicing, and sales tax/VAT |
| RevenueCat | Subscription management and entitlement tracking |
| Replicate | Running AI image, text, and video generation to fulfil your runs |
| Cloudflare R2 | Object storage for your generated and uploaded media |
| Resend | Sending transactional email, including magic-link sign-in |
When you run a capability node, the relevant inputs (such as prompts and any images you provide) are sent to the AI provider to produce the output. These providers process that data under their own terms and privacy policies.
The web app uses a single, strictly necessary session cookie
(latenta_session). It is HttpOnly, keeps you signed in, and
is required for the Service to work. We do not use advertising or
cross-site tracking cookies. Our payment and subscription providers may
set their own cookies during checkout, governed by their policies.
We keep your account data, workflows, and media for as long as your account is active. Usage and billing records are kept as needed to operate the Service and to meet legal, tax, and accounting requirements. When you delete your account, we delete or anonymise your personal data within a reasonable period, except where we must retain certain records by law.
Our providers may process data in countries other than yours. Where required, we rely on appropriate safeguards (such as standard contractual clauses) for those transfers.
Depending on where you live, you may have the right to access, correct, export, or delete your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us at the address below. You may also have the right to lodge a complaint with your local data-protection authority.
The Service is not directed to children, and you must be old enough to form a binding contract in your jurisdiction to use it. We do not knowingly collect data from children.
We may update this policy from time to time. If we make material changes, we will notify you by email or in the app. The "last updated" date above reflects the current version.
For privacy questions or requests, contact [email protected]. The data controller is BitUnion L.L.C-FZ, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.